Our Terms of Service and Privacy Policy have changed.
Republic Act No. 10173 (Data Privacy Act of 2012), including its Implementing Rules and Regulations (IRR) and relevant issuances of the National Privacy Commission (NPC)
Last updated on June 10, 2025
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STATEMENT OF POLICY
TRACTIONCORE is committed to protecting the fundamental human right to privacy while ensuring the free flow of information for innovation and growth. This document outlines our commitment to the Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations (IRR), and the directives of the National Privacy Commission (NPC).
THE PILLARS OF COMPLIANCE
We adhere to the core data privacy pillars mandated by the National Privacy Commission (NPC). TRACTIONCORE has appointed a Data Protection Officer (DPO) and established a privacy management program to ensure continuous compliance with the Data Privacy Act. We conduct regular Privacy Impact Assessments (PIA) for all revenue‑generating and talent‑related projects to identify, assess, and mitigate privacy risks. We maintain Records of Processing Activities (ROPA) to document how personal data is collected, used, shared, retained, and disposed of across our ecosystem. We implement appropriate physical, technical, and organizational security measures to protect personal data against unauthorized access, misuse, or loss. In addition, we maintain a formal Data Breach Response Team (DBRT) and incident response procedures to ensure timely notification to the NPC and affected data subjects, within the period prescribed by law, in the event of a personal data breach.
SCOPE AND APPLICABILITY
This Data Privacy Compliance Statement applies to the processing of personal data relating to, but not limited to:
Regardless of role or engagement, all data subjects are afforded protection under the Data Privacy Act.
DEFINITION OF PERSONAL DATA
Consistent with Republic Act No. 10173, this Statement covers the following categories of data:
Any information from which the identity of an individual is apparent or can be reasonably and directly ascertained.
Including, but not limited to:
Information protected by legal privilege or confidentiality under applicable laws.
DATA PRIVACY PRINCIPLES
TRACTIONCORE processes personal data in accordance with the following principles:
LAWFUL PURPOSE OF PROCESSING
Personal data is collected and processed only for legitimate business and operational purposes, which may include:
Personal data is not processed in a manner incompatible with these purposes.
LEGAL BASIS FOR PROCESSING
TRACTIONCORE processes personal data only when authorized under the Data Privacy Act, including when:
DATA SHARING, DISCLOSURE, AND CROSS-BORDER TRANSFERS
Personal data under the custody or control of TRACTIONCORE is disclosed only under lawful, controlled, and documented conditions. Access to personal data is strictly limited to authorized personnel on a need‑to‑know basis and may be disclosed to government authorities when required by law.
Data may also be shared with service providers, processors, or partners, provided that such entities are bound by enforceable data protection and confidentiality obligations. TRACTIONCORE does not sell personal data and does not permit unauthorized disclosure.
Where personal data is transferred between the Philippines and international clients or partners, TRACTIONCORE implements appropriate safeguards, including Standard Contractual Clauses (SCCs) and Data Transfer Agreements, to ensure that the level of protection required under the Data Privacy Act continues to apply regardless of where the data is processed or stored.
DATA PROTECTION AND SECURITY MEASURES
TRACTIONCORE implements reasonable and appropriate organizational, physical, and technical safeguards, consistent with NPC requirements, including:
DATA RETENTION AND DISPOSAL
Personal data is retained only for as long as necessary to fulfill the declared purpose or comply with legal and regulatory requirements. Upon expiration of the applicable retention period:
RIGHTS OF DATA SUBJECTS
In accordance with the Data Privacy Act, data subjects have the right to:
PERSONAL DATA BREACH MANAGEMENT
In the event of a personal data breach involving personal data under Philippine jurisdiction, TRACTIONCORE shall:
DATA PROTECTION OFFICER
TRACTIONCORE has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act and related regulations.
Data Protection Officer (DPO)
privacy@tractioncore.com
Vertis North, Vita St., cor. Sola Drive
Quezon City, National Capital Region
Philippines, 1105
https://www.tractioncore.com
RELATIONSHIP TO OTHER PRIVACY POLICIES
This Data Privacy Compliance Statement applies specifically to personal data governed by Philippine law. It supplements TRACTIONCORE’s global or cross‑jurisdictional privacy frameworks and shall prevail in matters relating to compliance with Republic Act No. 10173.
EFFECTIVITY AND UPDATES
This Statement takes effect upon publication and shall remain in force unless amended or replaced. Updates shall be made available through TRACTIONCORE’s official channels.

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